Terms & Conditions
This payment option requires full payment when booking. This is a non-refundable booking and will be charged the total price of the reservation if cancelled at any time.
The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 2 days before arrival. If the guest doesn’t show up, they will be charged the total price of the reservation.
We reserve the right to cancel or reschedule your stay up to 14 days before your stay. In event where your booking has been cancelled, you will be issued with a full refund or the offer of alternative accommodation up to the same value of your stay. We also reserve the right to cancel your booking immediately due to unacceptable behavior. These include inappropriate or abusive behavior involving other guests or team members, noise complaints, damage to property or acts of violence.
Guests must keep the property and its content(s), including all furniture, electronic equipment, fixtures, fittings, and effects (hereinafter the “Property”), in, on, or at the Property in the same state of repair as at the start of the stay, and shall leave the Property in the same state of cleanliness and general order in which it was found when they arrived. In the situation where any breakages, damage(s), or loss(es) occur in the Property, Guests should report it to Plas Weunydd Hotel. Plas Weunydd Hotel reserve the right to claim for any damages, breakages or losses from the guest within 14 days of departure.
Any group bookings above five rooms require a 10% deposit payable immediately. The remaining balance due to be paid will depend on the number of rooms booked. These vary from 14 – 28 days before the stay and will be confirmed by the reservations team upon enquiry.
All our rooms are dog friendly. We allow a maximum of two dogs to stay however some of our rooms are smaller than others and may not be suitable for more than one large dog, please give us a call to discuss this. We ask that you keep your dog under control and on a lead during your stay. The hotel is surrounded by sheep on the hillside and mountain bike routes are close by. You should bring your own dog bed/crate and should never be left unattended in a room/tent. We do not allow dogs on the beds or on any soft furnishing throughout the hotel. If a dog does cause a nuisance or you arrive without pre-booking a dog we reserve the right to ask that you take your dog to a local kennel. At the time of booking and at arrival on the site, your dogs must be reported. There is a fee of £20.00 per stay, this is for additional cleaning on departure.
In principle, it is permitted to receive visitors during your stay at Plas Weunydd/Llechwedd Glamping. These visitors must report themselves to the front desk at Plas Weunydd Hotel.
Force majeure as interpreted by Plas Weunydd/Llechwedd Glamping exists if the implementation of the agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Plas Weunydd /Llechwedd Glamping. These include threat of war, staff strikes, blockades, fire, floods, high winds and other disruptions or events. Plas Weunydd/Llechwedd Glamping are within their rights to close their location when they consider such circumstances as these make it necessary.
Check Your Booking
Any problems with your booking? Please contact Plas Weunydd Hotel by telephone on +441766610006 or email firstname.lastname@example.org.